One of the top-100 insurance companies worldwide and the third largest insurance carrier in the United States, the Progressive Corporation is known to all insurance professionals and millions of auto, home, health, and life insurance seekers. Innovative and all-encompassing, Progressive is worth exploring for anyone looking for affordable coverage of the highest quality.
Without further ado, let’s review Progressive and its major offers.
On March 10, 1937, Progressive was established by Jack Green and Joseph Lewis. The insurance company came into the spotlight by offering auto insurance to high-risk drivers. Progressive has always been about innovations and improvements – first, they revolutionized the auto insurance industry and then expanded to other insurance industries, including home, health, and life insurance. In 1987, the insurance company surpassed a notable mark of $1 billion in written premiums, a tiny fraction of the $40 billion in net premiums they earn now.
Progressive Corporation became the first major auto insurer to embrace internet technologies. In 1995, they launched their website. A year later, you could get auto insurance quotes online. A year after that, you could buy auto insurance policies online with a few clicks.
Today, Progressive is a thriving insurer providing coverage for popular insurance niches, including auto, home, health, life insurance, and pet insurance. On their website, you can find all the tools that you might need when shopping for insurance: rates comparison, quotes, chatbots, and more.
A top-tier auto insurer, Progressive operates through over 43,000 brokers and independent insurance agents representing thousands of insurance companies across the state. The major Progressive coverages include health insurance, life insurance, homeowners insurance, and pet insurance.
Let’s explore each of them.
|Liability||Property damage and bodily injuries caused to third parties by the policyholder|
|Comprehensive||Fire, theft, hail, vandalism, hitting an animal, and other acts of nature and events out of policyholder’s control|
|Collision||Damage caused to the policyholder’s vehicle resulting from a collision with another vehicle, tree, fence, etc.|
|Uninsured & Underinsured||Property damage and bodily injury sustained by the policyholder if the at-fault driver’s coverage is not enough to cover the costs|
|Medical Payments||Policyholder’s and passenger’s medical and funeral expenses regardless of whether the policyholder is at fault|
|Rental Car Reimbursement||Rental car expenses (until the policyholder’s car is fully repaired or replaced)|
|Loan & Lease Payoff||The difference between the actual cost of the policyholder’s car and the policyholder’s debt|
|CPE Coverage||Repair cost for third-party items (the items the manufacturer did not install): navigation system, stereo, custom wheels, etc.|
|Rideshare Coverage||Additional car protection for rideshare drivers (Uber, Lyft, etc.): extra comprehensive & collision coverage, uninsured & underinsured motorist coverage, and rental car reimbursement and roadside assistance|
|Roadside Assistance||Expenses incurred from a disabled vehicle: towing, fueling, etc.|
|Deductible Savings Bank||$50 off the policyholder’s collision and comprehensive deductible every claim-free period|
|Multi-Policy: 5% discount||For buying two or more policies|
|Multi-Car: 4% discount||For listing more than one vehicle on the driver’s policy|
|Continuous: varies||For switching to Progressive from another insurer|
|Safe Driver: $146 average savings||For safe driving|
|Teen Driver: varies||For listing a teen on the driver’s policy|
|Good Student: 10%||For listing a student with a B average or better on the driver’s policy|
|Distant Student: varies||For having a distant-living (more than 100 miles from your home) full-time student 22-years-old or younger on the driver’s policy|
|Homeowner: 10%||For being a homeowner|
|Online Quote: 7%||For getting a quote online|
|Sign Online: 9%||For signing documents online|
|Paperless: varies||For receiving documents by email|
|Pay in Full: varies||For paying for the policy in full upfront|
|Automatic Payment: varies||For enabling automatic payments|
The real cost of auto insurance depends on multiple factors, including the policyholder’s state, car, claims history, and the type and amount of coverage the policyholder wants to get. According to Progressive, the average monthly price for liability car insurance ranges from $70 to $185, depending on the state.
Individual And Family Plans
|PPO||A broad network of doctors without the ability to choose a primary care provider. PPO plans include a deductible and co-payment.|
|HMO||A single assigned network of doctors with the requirement to get a referral from the policyholder’s primary care physician. HMO plans have a low deductible and co-payment.|
|HSA||HSA plans are good for saving money tax-free. Albeit with a higher deductible, HSA plans are one of the most affordable.|
|Catastrophic Health Plan||Minimum health coverage for policyholders under the age of 30. CHP plans come with a low premium and high deductible.|
|Short-Term||Included: accidents, serious illness, and other emergencies. |
Optional: prescription drugs and emergency visits.
Typically excluded: mental health services, maternity leave, substance abuse, and pre-existing conditions.
|Medicare||Three Medicare plans: Medicare Advantage, Medicare Supplement Insurance, and Medicare Part D.|
|Dental: DDPO, DHMO, Fee-For-Service, and discount plans||Included: Check-ups, teeth cleanings, cavity filling, and X-rays are included. |
Optional: extractions, crowns, root canals, braces, and dental implants.
|Vision||Included: eye exams and prescription. |
Optional: vision correction.
The real cost of health insurance depends on multiple factors, including the policyholder’s age, location, health, dependents (whether the policyholder’s family members are included), and the type and amount of coverage the policyholder wants to get. The average annual cost of health insurance in the United States is around $7,700.
Life Insurance Plans
|Term Life Insurance||Included: funeral costs, mortgage payments, college tuition, auto debts, and business loans if the policyholder dies. Typically issued for 10, 20, or 30 years.|
|Final Expense Insurance||Included: funeral costs (casket, flowers, embalming, cremation, burial plot, etc.) and other end-of-life expenses in the event of the policyholder’s death.|
|Short-Term Life Insurance||Included: up to $200,000 worth of expenses in the event of the policyholder’s death within one year of purchasing the policy.|
|Whole Life Insurance||Included: lifelong coverage (retirement, estate planning, burial costs, funeral costs, and inheritance funds).|
|Universal Life Insurance||Included: lifelong coverage – mortgage costs, loss of income, educational need, estate planning – with some flexibility (increase and decrease in premium and death benefit).|
The real cost of life insurance depends on multiple factors, including the policyholder’s age, gender, health, family history, and the type and amount of coverage the policyholder wants to get. The average cost of life insurance in the United States is $27 a month.
|Dwelling||Included: damage to the physical structure of the policyholder’s house and attached buildings, including roof, deck, cabinets, flooring, chimneys, garages, etc.|
|Other Structures||Included: damage to unattached structures, such as patios, fences, pergolas, garages, driveways, etc.|
|Personal Possessions||Included: damage or theft of personal belongings, such as clothes, furniture, electronics, power equipment, etc. Optional: expensive items – art, jewelry, computers, etc. – are covered up to the policy’s limits, but extra coverage may be required.|
|Loss of Use||Included: rental and living costs until the policyholder’s house is repaired, provided it was damaged from a covered loss.|
|Personal Liability||Included: court fees, lawyer fees, and damages the policyholder is liable for.|
|Medical Payments||Included: medical bill if someone is hurt on the policyholder’s property.|
|Water Back-Up||Included: damage from sewer systems and backed-up sump pumps|
|Personal Injury||Included: legal fees from lawsuits, wrongful eviction, slander, libel, or false arrest, detention, or imprisonment|
|Perils||Included: fire, lightning, water damage, tornadoes, volcanic eruption, power surges, explosions, riots, vandalism, theft, etc.|
The real cost of homeowners insurance depends on multiple factors, including the policyholder’s state, exact location, type of dwelling, roof construction, claims and coverage selections, insurance score (in some states), and the type and amount of coverage the policyholder wants to get. The average annual cost of homeowners insurance from Progressive ranges from $676 to $2,044.
|Accidental Injury: $9 per month||Included: bills associated with wounds, bites, broken bones, and swallowing objects.|
|Accident And Illness: $36 per month||Included: emergency care, diagnostic exams, and veterinarian visits.|
|Routine Care: $16 to $26 per month||Included: planned vaccinations, dental services, wellness exams, preventive care, routine care.|
|Accidental Injury: $6 per month||The same as for cats|
|Accident And Illness: $21 per month||The same as for cats|
|Routine Care: $16 to $26 per month||The same as for cats|
The real cost of pet insurance depends on multiple factors, including the policyholder’s state, pet’s age, health, pedigree, and the type and amount of coverage the policyholder wants to get for the pet. The average premium ranges from a few dollars to a few dozen dollars per month.
|Vehicle||ATV/UTC, Auto, Boat, Classic Car, Gold Cart, Mechanical Breakdown, Mexico Auto, Motorcycle, PWC, RV/Trailer, Seaway, Snowmobile|
|Property||Condo, Floor, Homeowners, Home Warranty, Home Security, Mobile Home, Renters|
|Commercial||Business Insurance, Business Owners Policy, Commercial Auto, General Liability, Professional Liability, Workers’ Compensation|
|Personal||Dental, Electronic Device, Health, ID Theft, Life, Pet, Travel, Umbrella, Vision, Wedding & Event|
|Bundling||Home & auto insurance policies|
|Exceptional financial strength; healthy financial ratings||Customer service isn’t perfect|
|All-encompassing selection of coverage||Not the cheapest insurance plans on the market|
|Flexible coverage and discounts||Provides services through brokers and independent insurance agents, not insuring the policyholder directly|
|J.D. Power||J.D. Power 2021 U.S. Insurance Shopping Study: 856 points out of 1,000 |
J.D. Power 2021 U.S. Auto Claims Satisfaction Study: 862 points out of 1,000
|BBB||Professional claims adjusters and smooth claims process|
|Moody||High-quality insurance company with low credit risk (Aa)|
|Standard and Poor||Strong capacity to meet financial requirements (AA)|
|A.M. Best||Superior ability to meet insurance obligations (A+ Superior)|
To join as an agent, you should:
The full list of contacts can be found on this webpage.
Progressive can offer an excellent corporate culture, a competitive list of insurance services, and exceptional flexibility for both insurance seekers and those looking for a job in insurance. This all makes Progressive one of the best insurance companies in the world.
Email: Website contact form
Address Mail: The Progressive Corporation, 6300 Wilson Mills Rd, Mayfield Village, Ohio 44143
With a personal Progressive coverage, members can take advantage of any type of policy. Whether you are looking for comprehensive coverage or a life insurance policy, Progressive insurance companies can help you get the best offers on the USA market, accurately meeting your individual needs.
Average monthly price: $114
Total six-month policy average: $682
States included: California, Hawaii, Idaho, Illinois, Indiana, Iowa, Maine, Montana, New Hampshire, North Carolina, North Dakota, Ohio, Tennessee, South Dakota, Vermont, Wisconsin, and Wyoming.
Average monthly price: $137
Total six-month policy average: $819
States included: Alabama, Alaska, Arizona, Arkansas, Colorado, Kansas, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, Oklahoma, Oregon, Pennsylvania, Virginia, Washington, and West Virginia.
Average monthly price: $190
Total six-month policy average: $1142
States included: Connecticut, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, Rhode Island, South Carolina, Texas, and Utah.
Low-cost states: Arizona, Delaware, District of Columbia, Kentucky, Maine, Nevada, New York, North Carolina, Ohio, Oregon, Pennsylvania, Utah, Vermont, Washington, Wisconsin, and West Virginia.
Average monthly price: $77
12-month average: $926
Medium-cost states: Arkansas, California, Iowa, Indiana, Massachusetts, Maryland, Michigan, Montana, North Dakota, New Jersey, New Mexico, South Carolina, South Dakota, Tennessee, and Virginia.
Average monthly price: $101
12-month average: $1213
High-cost states: Alabama, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, Oklahoma, and Texas.
Average monthly price: $140
12-month average: $1,677
While taking out the insurance policy online might seem like an unconventional approach, applicants have a chance to request a Progressive online quote and get it fast with no delays inherent to offline operations. Besides, applicants who want to know all about the insurance policies offered by the provider can contact the agency or simply utilize the quote comparison tool to compare insurance rates from top companies right away.
With our help, you can fully take control of the process, evaluate how much coverage you require, compare insurance quotes, and take out the most appropriate policy or a bundle.
Before choosing the most suitable insurance option, you need to carefully evaluate your living situation, coverage requirements, and other basic needs. Utilizing the insurance calculator and comparing Progressive full coverage prices can come in handy if you want to save your time and make an informed decision fast. Besides, it can help you make sure that you have accurately estimated the costs and set your limits right.
Shopping for personalized coverage with a direct carrier comes with multiple benefits. Apart from the assigned insurance agent, applicants can also benefit from a fast and simple process of reporting Progressive insurance claims. Taking this into account, you can rest assured that all the eligible claims will be processed promptly and will leave no room for doubt or delay.
Founded: March 10, 1937
Revenue: $30 billion USD (2018) – Wikipedia
Number of employees: 35,000+ (2019) – Wikipedia
District of Columbia
Almost 32,000 reviewers assigned the insurance company a total rating of 4.1 stars out of 5, which signifies high standards across four main review categories: auto insurance, renters insurance, homeowners & condo insurance, and motorcycle, boat, and RV insurance.
Average of 402 Customer Reviews
Jamieb ( 1 star )
“I was involved in an automobile accident with a customer of progressive. The agent assigned to my case Rachele demonstrated zero empathy and made us feel like we unconvinced her. She is a terrible rep of your company and makes me never want to be a customer. She originally initiated denial and finally took responsibility against their driver who was sited for a hit and run against us. I asked for our car to be fixed and to pay me for income loss as a result of the accident, while we are in a pandemic and already dealing with that as I am a small business. She refused and told me she isn’t obligated per law to do anything for me.”
Suzy ( 1 star )
“I recently switched back to Progressive because I had them a few years prior and actually liked them. About 1-2 weeks ago my brother borrowed my car and someone ran a stop sign and hit my car. Well, my car is fully covered and the accident wasn’t my brothers fault so the claim process should be relatively painless, right ?? WRONG They wanted to know why my brother was driving my car. Fair enough i explained he just borrowed it. They wanted proof he didn’t live with me and wasn’t a daily driver. Fine. Sent proof of my brothers address. THEY WANTED TO KNOW WHY MY CAR WAS AT HIS PLACE IN OCTOBER !? WTF … Didn’t know I needed Progressives permission to visit places.CREEPY AF. Progressive also wanted to know why I had two cars? First of all, one was a gift from my job and second its none of your business.Is Progressive this hard up they dont want to pay claims to customers that pay their monthly policy FOR THIS REASON? The claim on my car is still pending. They’ll probably want to come to my home and check under the beds to make sure my brother isn’t there. I miss Geico and really made a bad decision switching back to Progressive. I’m not sure what happened in the past few years but they went from 5? to 1.”
Rating – A+
2,868 total complaints in the last 3 years of those, 1,071 complaints were closed in last 12 months
|Advertising / Sales||75|
|Billing / Collections||921|
|Guarantee / Warranty||45|
|Problem with a Product or Service||1,793|
Complaint Type: Billing/Collection Issues
“I cancelled my insurance after 10 years with Progressive 9/1/2020, yet they continued to deduct $ from my bank account ($314.65 to be exact) until November 2020 when I caught them. They acknowledged the mistake and said I would be refunded the money. It is now mid-February and I have not received the $314.65 this company took from me without permission.”
“Please cancel this complaint. After reviewing my bank records, I discovered that they electronically deposited the total amount in 5 transactions(?). I was told to expect a check and wasn’t looking for multiple electronic transactions. Weird.”
Complaint Type: Billing / Collection Issues
“I bought a car today but I did not purchase Progress Insurance.
“I’m writing in reply to your February 4 th letter. I’m sorry to hear that Ms. ***** ‘isn’t going to be our customer, but I completely understand that she had to go with an insurance policy that fits her needs. I hope we have the chance to work with her one day and enjoys her new car.
I reviewed Ms. ***** ‘policy, and I see that it was started on February 3 rd and canceled the same day. When instances like this occur, we have to wait for verification from the bank indicating that we received the initial payment. Sometimes it can take the bank a few weeks to verify this. I know that seems like a long time; however, we don’t have control over that. I have great news though! I was able to expedite the refund. We refunded the amount paid back to the credit card that was used. It should be available in a day or two.
If Ms. ***** ‘needs anything from us, she can reach us at ************. If you have any questions for me, feel free to call me at ************.
Consumer Relations Specialist”